Secret
- Author:
- Paul Bell
- Business:
- Just Think Communications Ltd.
- Published:
- 10/11/2008 11:14:00
The majority of our customers speak directly to Matt who’s our graphic designer; they don’t have to go through an account manager or anything and can just say to him, ‘This is what I want, can you do it?’ and he’ll be able to answer them straight away. I think customers like that and we’ve built up relationships with them which is essential in a hugely competitive market like ours.