- There’s a simple premise >
There’s a simple premise; if you have the right product or service for your customer, you do it well. That’s a given. The thing that’s going to make us successful is not reducing costs or anything like that; it’s going to be how we do business, how we deal with clients, and how our people are at work. A high spirited workforce breeds successful business, and I genuinely believe that.
Fiona CruickshankThe Specials Laboratory
