If We Can, You Can

Author:

James Robson

Business:

Exwold Technology Ltd.

Published:

10/11/2008 11:14:00

We’ve also taken on a few contracts that, with hindsight, we really shouldn’t have. We probably went in a bit gung-ho, thinking, it’s a big customer, it’ll be a big turnover with a long term contract.

We didn’t do enough assessment or think of potential technical pitfalls for one particular client, a big US company, but we signed a three year contract anyway. We couldn’t get the product to behave as it had done before, even the technical guys from France couldn’t figure it out. We were paying out wages and energy but in the end we decided to stop and thought if we go on we’ll run the business into the ground. Even though we had a contract we actually got respect from the US company for stopping.

Each mistake you can learn from and as long as you rectify them you can bring the business forward.