-Increasing competition creates constant pressure >
Increasing competition creates constant pressure, but I counteract this by pursuing any value added aspect that I can think of to the service, and give it to my students. I aim to be the best and am not happy with anything less.
I pay attention to detail in the training and in customer service. Marketing methods are ever changing and the end goal therefore must always be referrals by word of mouth, and only quality brings this.
People will be able to see through any sham and gloss, so aim for quality in all that you do. It’s so rare for the public to receive a quality product with quality service that they’ll talk about you when they perceive it. Treasure your reputation.
Trudy HindmarshStagecoach Darlington
