-We pay more than the university pays >

We pay more than the university pays, so I could go out tomorrow and probably recruit lots of people, but they wouldn’t necessarily be right for the business. It is difficult to find people and get them engaged.

We have a core team of five people who are great, but we’ve also got fifteen consultants and associates. Managing those people can be difficult because it’s harder to engage them in the process. ‘Investors in People’ have been fantastic in helping us through that .

Our process is to invite people in as associates so they do some work with us. We then quality monitor that, invite them in for development meetings if we’re happy and get to know them really well. It’s all about knowing people so you can be able to trust them. Then they’re invited to join.

That process does restrict us. If you’re reliant just on people that you like to work with, then you’re closing yourself off to a lot of talented people out there.

On the other hand, that’s how we feel comfortable as a team, so that’s the way we prefer to work. It’s about a life culture as well as a business culture. I allow the people I work with to demonstrate their talents so they end up doing something that they believe in. In fact, we have a ‘grow your own culture’ here, making people part of what we do. We all share the same aims which is great.

Angela BrownTraining in Childcare Ltd

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