-The business had really started to grow >
The business had really started to grow; I hadn’t expected it to be quite as successful as quickly as it was and I was playing catch up all the time. In the beginning I was frustrated at not having certain things in place such as websites, brochures and purchase order systems. When an invoice came in, we logged it but I needed more formal processes in place to be able to grow.
In order for the company to maintain growth we needed to have strong foundations and that was probably the hardest thing I had to face. I always go with gut instinct but really needed a strong foundation to build on. I needed to make sure I had an operations manager to ensure that everything ran smoothly.
Nickie GottShe's Gott It Ltd.
