- Taking on staff has been a big challenge >
Taking on staff has been a big challenge, mostly on a personal level. Your first and primary responsibility is that you’ve got a wage to pay. That wage, should it not be paid, has implications on other people’s mortgages and lifestyles and so on. That’s a pretty big responsibility to take on, and not the sort of thing that cant be taken on lightly.
Once you’ve covered that risk, you’ve got a problem where you’ve got to delegate responsibility. The reality is that you’re never going to find somebody who will do it in the exact same way as you wanted it done or the exact same way as you’ve always done it in the past.
Quite often, delegating responsibilities is a tough situation. What I’ve found hard is that in some situations I’ve built up a level of trust with a team member, trained them up to a certain level, only then to come back six months later and realise I need to start taking more control in the day to day role and responsibilities of people.
As a business owner you’re pulled between two needs. One, you’ve got to give a team member enough responsibility so that they can finish a job, but at the same time giving it to them in such a way that they feel empowered to get the job done. Quite often it’s hard to get that right, but it needs to be dealt with early on in order to motivate the team and bring them together.
Ross CooneyRozmic Wireless

