John Hays
-Member Profile >
- Name:
- JohnHays
- Business:
- Hays Travel Ltd
- Web site:
- www.hays-travel.co.uk
- Years in business:
- 28
- Number of businesses:
- 3
Entrepreneurs' Forum Member
I’d seen that my mum starting her own business had transformed our lives. I didn’t have an inside toilet till I was fifteen, but the difference...
view John Hays' full story-challenge - The travel agency was based in Seaham... >
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"The travel agency was based in Seaham where there was no competition...."
-defining moment - I’d seen that my mum starting her own... >
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"I’d seen that my mum starting her own business had transformed our..."
-lifestyle story - I don’t think any entrepreneur can say... >
"I don’t think any entrepreneur can say that money isn’t important...."
-mistake to avoid - We’ve also gone on business ventures... >
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"We’ve also gone on business ventures that were strategically just..."
-support story - I’m a member of the trade group >
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"I’m a member of the trade group. That’s allowed me to network in the..."
-secret - If something’s our fault >
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"If something’s our fault and we’ve got something wrong, it’s..."
-How I …integrate home workers >
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"We’ve got 329 home workers. It’s a great business model because it..."
-How I …expanded the business in the face of... >
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"The big guys, the national travel agencies, embarked on a really big..."
-How I …look after staff >
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"Business is about people and we employ 850 of them, so obviously it’s..."
-success - We’ve never really had any major... >
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"We’ve never really had any major financial problems. It was a low..."
-success - To see my staff happy >
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"To see my staff happy and performing well gives me real pleasure. I..."
-challenge - If you get into a situation where... >
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"If you get into a situation where you’ve got some bad sales figures..."
-defining moment - I started with a blank sheet of paper >
"I started with a blank sheet of paper. I didn’t have an expertise in..."
-mistake to avoid - Mistakes are something that you have to... >
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"Mistakes are something that you have to cope with; the only person..."
-support story - A lot of my support comes from my wife >
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"A lot of my support comes from my wife and my family. My wife’s now..."
-secret - I’ve never had some wonderful plan >
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"I’ve never had some wonderful plan and I don’t try and predict the..."
-secret - I wouldn’t recommend anyone to go into... >
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"I wouldn’t recommend anyone to go into a business that they don’t..."
-How I …market the company >
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"Customer loyalty is fantastic. What I do is try and personalise..."
-How I …work in partnership with other... >
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"I was sat in the Sunderland office when I got a phone call from a..."
-pearl of wisdom - If the stream’s running in one direction >
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"If the stream’s running in one direction, sometimes there’s..."
-success - We’ve won lots of awards over the years >
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"We’ve won lots of awards over the years, but the one that’s given me..."
For more information please contact stephen@ifwecanyoucan.co.uk or call 0191 226 7491
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